Supplier management and procurement relationships
A predictable relationship with key suppliers — clear rules, measurable performance and problem-solving before problems become crises.
Suppliers that are 'fine' most of the time often become critical when something goes wrong — and at that moment it turns out there is no structured way to control the relationship. Supplier management puts clear service agreements, communication cadence and escalation rules in place before they're needed.
Who this service is for
- Companies with 3+ key suppliers seeking better control.
- Owners spending too much time on operational supplier issues.
- Businesses dependent on a few critical partners and looking to reduce risk.
When to get in touch
- You're constantly firefighting with the same suppliers.
- You need a structured relationship, not ad-hoc meetings.
- You are preparing for growth and don't want supplier issues to become a bottleneck.
How we work
- 01
Supplier mapping
Segmentation by criticality and business impact.
- 02
SLA and KPI design
What we expect, how we measure, what happens when it's not met.
- 03
Operational rhythm
Meeting cadence, reporting and escalation rules for key partners.
Concrete outcomes
- Supplier segmentation by criticality.
- SLA/KPI framework for key partners.
- Management rhythm and communication templates.
Related guides
Najčešći operativni problemi u malim poduzećima — i kako ih riješiti
Operativni kaos u maloj firmi nije znak loših ljudi nego prerastanja sustava. Vodič kroz simptome, uzroke i red koji se uvodi bez korporativne birokracije.
Kada poduzetniku treba vanjski poslovni savjetnik?
Kada poslovanje preraste način rada koji ga je nekad držao na okupu — owner bottleneck, firefighting kultura, normalizacija kaosa i situacije u kojima vanjski pogled stvarno mijenja stvari.
Questions clients ask
Let's bring order to supplier relationships
We start with a situation review and a proposed plan. No obligation.
Free initial conversationThe first conversation is informative and without obligation.